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Returns & Refunds

I’m So Good! is committed to providing our customers with the highest quality frozen meals and exceptional customer service. We take pride in our fresh, nutritious, and flavorful dishes, crafted with the finest ingredients.

Due to the nature of our frozen food products, we regret to inform our customers that we do not offer returns or refunds once an order has been placed and processed. This policy is in place to maintain the freshness and quality of our meals throughout the delivery process.

We understand that sometimes customers may experience unforeseen circumstances that may affect their ability to enjoy our meals. However, we believe that our strict returns and refunds policy helps us maintain the integrity of our products and ensures that we continue to deliver the high standards of quality our customers expect.

Please note that this policy does not affect the Consumer Rights Act 2015, which provides customers with certain rights in the event of faulty or misdescribed products.

We encourage our customers to carefully review our product descriptions and nutritional information before placing an order. If you have any questions or concerns, please feel free to contact our customer service team for assistance. We are always happy to help our customers make informed decisions about their orders.

Thank you for choosing I’m So Good! for your frozen meal needs. We hope you enjoy our delicious and nutritious dishes!

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